Insurance and Financial Information

Quarternote Counseling participates with several insurance companies and offers options for those clients without insurance coverage who would be seen on a self-pay basis. Our administrative staff is happy to work closely with clients to assist with policy benefit verification and any authorizations that might be required. However, we do encourage all clients to be familiar with their insurance policy and benefits, as we are never able to guarantee any coverage or benefits.

Quarternote currently participates with the following insurance companies:

  • Anthem BlueCross BlueShield
  • CareFirst BlueCross Blue Shield
  • Virginia Medicaid, including Medicaid policies administered by Anthem HealthKeepers Plus, Aetna Better Health of Virginia and Molina Complete Care (formerly known as Magellan Complete Care of Virginia).

In the event of a client carrying an insurance policy with which Quarternote does not participate, out-of-network coverage options may be available. We highly encourage these clients to contact their insurance company and investigate the availability of these benefits prior to receiving services. Quarternote is willing to submit claims to non-participating insurance companies as a courtesy to our clients, however, we cannot guarantee what level of coverage may be provided, if any. Clients using out-of-network insurance must assume the financial risk involved with out-of-network billing, which may include but not be limited to being financially responsible for the full charged amount in the event of non-payment by insurance. PLEASE NOTE THAT QUARTERNOTE COUNSELING DOES NOT PARTICIPATE WITH UNITED HEALTHCARE, NOR DO WE SUBMIT OUT-OF-NETWORK CLAIMS TO UNITED HEALTHCARE.

For clients without insurance coverage, Quarternote accepts clients on a self-pay basis. In some instances, when eligible, a sliding scale may be used that would provide a fee reduction to the client. Sliding scale eligibility is determined based on the Federal Government’s “poverty guideline” practices. Quarternote reserves the right to limit the number of clients utilizing the sliding scale. Please contact us for more information.